We are looking for a talented Integration Engineer to join our growing Platforms group in Atlanta, GA. This role offers a unique balance of both technical and customer facing responsibilities as you will be the guide to a variety of brands including top tier ecommerce players during their integration with Global-e. 

Responsibilities:

• Act as a technical focal point for integrating clients as the product specialist on ecommerce platform capabilities and requirements definition
• Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams
• Provide on-going education and technical assistance to current partners and integrating clients
• Lead customers through troubleshooting until problem resolution
• Work closely with development team to implement new features and customer specific requirements
• Provide ongoing support for Customer Success and TechSupport teams with live brands

Requirements

• 2-4 years of experience in IT Operations, Service or Technical pre/post sales team, with direct client interaction, in web-based environment, as technical support / development / implementation engineer
• Knowledge of REST API’s and experience troubleshooting with JSON/XML payloads
• Good understanding and knowledge on web technologies
• Basic knowledge of SQL and experience working with relational databases
• Ability to plan, organizing and utilize skills which ensure successful and timely completion projects
• Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
• Experience with debugging tools and analyzing logs
• Ability to multitask and handle various priorities
• Previous experience in eCommerce environment is a strong advantage, ideally on Shopify

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life