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Sales: Customer Success Executive

London, United Kingdom

Global-e’s team is expanding and we are looking for a driven, ambitious and results-oriented Customer Success Executive to join our European HQ in London.

 This is an entry level position to the customer success team. The Customer success executive will assist Global-e’s clients to grow their international sales and improve their on-line conversion.

Responsibilities:

·        Work alongside senior Account Managers in the team to provide our clients with insights based on market trends and best practice.

·        Liaise with internal teams to ensure timely and successful tasks delivery according to the clients’ needs.

·        Prepare and present periodic performance analysis and reports covering client’s KPI’s, profit drivers, cost optimisations etc.

Requirements

·        Strong analytical skill

·        Excellent verbal and written communications skills

·        BA degree

·        Excellent listening, negotiation and presentation skills

·        Ability to work in a dynamic environment and manage multiple projects at a time

·        Excel proficiency

·        Native level written and spoken French– an advantage

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