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Payments & Fraud: Payments Analyst

Petah Tikva, Israel

We are looking for a highly talented and experienced Payments Analyst who wants to be part of our growing Payments and Fraud team at Global-e.

The team’s goal is to provide the best payments services to our customers, including performance & costs optimization.

Responsibilities:

  • Deliver recommendations backed by data analysis, to help optimize payments performance and costs
  • Performance monitoring- Monitor trends and raise fitting alerts on the payments KPIs, including analysis of KPIs by various factors (e.g. Country/ Payment Method/ Benchmarks)
  • Proactive system sanity checks- detect and flag failures
  • Explore conversion / approval rate correlations
  • Responsibility for compliance and restrictions issues
  • Manage payments configuration and setup
  • Provide ad-hoc and periodical reports and analyses to the relevant stakeholders in Global-e, incl.: Account managers, management, finance
  • Work with global payment services providers, to analyze anomalies and trends
  • Work with the Product team to plan and analyze A/B tests, to test different changes, and optimize the payments performance

Requirements

  • BA/B.Sc. in industrial engineering, economics, statistics or equivalent
  • 1-2 years of experience as a Payments Analyst or an equivalent role
  • Proficient with SQL queries
  • Proficient with Excel
  • Experience with BI tools: QlikView/ Qlik Sense or other advanced BI tool- Advantage
  • English- speak and write fluently

Skills:

  • Strong analytical abilities, along with technical orientation
  • High attention to details
  • Service oriented, good communication and interpersonal skills
  • Experience prioritizing and working on several projects simultaneously
  • Problem-solver
  • Broad Business acumen

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