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Product: Sr. Director of Product Management

Hoboken, United States

Global-E is looking for an experienced product executive to lead the product management and design teams in the SMB Division of Global-e. This person will engage executive teams to lead/form prioritization and execution of product roadmap and communicate it across the company. They will lead their teams - across product and design - to help prioritize, inform, and build great products based on strong client/consumer/user feedback, analysis and corporate rigor. They will grow, build, and develop team members to help achieve corporate, team and personal goals. This role reports to the Chief Product Officer. 

Main Responsibilities:

  • Lead: Drive the prioritization and execution of products across the division by leading a team of product managers and designers. 
  • Discover: Develop a deep knowledge and understanding of our clients’ pain points to create and follow through on actionable products & strategies for solving their global commerce needs. 
  • Define: Define and frame complex problems for the product engineering teams and establish criteria for product success 
  • Solution: Identify great product opportunities and make recommendations about what the company should (or shouldn’t) prioritize, with strong quantitative and qualitative reasoning 
  • Collaborate: Earn the respect of executives, stakeholders, engineers, designers, and other team members by working collaboratively and closely with each to ensure great product solutions 
  • Measure: Define clear measurable goals to ensure teams are set up for success 

You Are:  

  • A creative problem solver: you can think outside of the box and maintain a flexible approach to problem solving  
  • An organizer: you have superb organizational skills, attention to detail, and ability to execute a plan in a methodical, structured way 
  • An analytical master: you love compiling data to show progress and guide decision making in a very analytical manner
  • An owner and doer: you thrive in a fast-paced environment; we move quickly and need a leader who will too 
  • A leader: you are comfortable leading a team and making informed decisions, with comfort defending those decisions in front of executives across the company 

Requirements

  • A Bachelor’s degree from an accredited University 
  • At least 10+ years in software/internet product management 
  • Strong expertise working in and with many aspects of consumer and b2b ecommerce experiences 
  • Product experience in B2B and/or SaaS a huge plus
  • Ability to thrive in a startup agile environment 
  • Experience working with and building software user interfaces 
  • Experience working closely with designers, frontend and backend engineers, and business stakeholders 
  • Experience working closely with other executive leadership and especially C-level executives 
  • Product experience in SaaS, client-facing tools, and/or global commerce a huge plus
  • Experience working with e-commerce platforms such as Shopify, BigCommerce, Magento, etc. 

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