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Payments & Fraud: Chargeback Specialist - IL

Petah Tikva, Israel

We are looking for a chargeback analyst to join our fraud and payments team.

In this role you will become a domain expert in a growing team and in a fast-changing environment.

As a chargeback analyst, you will work with multiple payment providers and systems, analyze and respond to chargeback disputes, collaborate with different teams and recommend on fraud prevention approach according to your insights.

Responsibilities

  • Investigate and analyze payment disputes across multiple providers
  • Review and represent chargebacks and retrieval repots 
  • Build and maintain the operational chargeback data center 
  • Collaborate with Fraud, Customer Service and Finance teams to provide a winning case response
  • Monitor performance according to card schemes programs and regulations

Requirements

  • B.A/ B.Sc graduate
  • Prior experience – advantage
  • High level of English
  • Proficient in Excel
  • Ability to perform repetitive tasks while remaining focused 
  • Strong attention to details
  • Self-starter with can do attitude

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