We are looking for a talented Integration Engineer to join our growing Platforms group in Atlanta, GA. This role offers a unique balance of both technical and customer facing responsibilities as you will be the guide to a variety of brands including top tier ecommerce players during their integration with Global-e.
- Act as a technical focal point for integrating clients as the product specialist on ecommerce platform capabilities and requirements definition
- Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams
- Provide on-going education and technical assistance to current partners and integrating clients
- Lead customers through troubleshooting until problem resolution
- Work closely with development team to implement new features and customer specific requirements
- Provide ongoing support for Customer Success and TechSupport teams with live brands