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R&D: Senior E-Commerce Platforms Integration Engineer - Atlanta

Atlanta, United States

We are looking for a talented Integration Engineer to join our growing Platforms group in Atlanta, GA. This role offers a unique balance of both technical and customer facing responsibilities as you will be the guide to a variety of brands including top tier ecommerce players during their integration with Global-e.

Responsibilities:

  • Act as a technical focal point for integrating clients as the product specialist on ecommerce platform capabilities and requirements definition
  • Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams
  • Provide on-going education and technical assistance to current partners and integrating clients
  • Lead customers through troubleshooting until problem resolution
  • Work closely with development team to implement new features and customer specific requirements
  • Provide ongoing support for Customer Success and TechSupport teams with live brands

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