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R&D: Integration Engineer - IL

Petah-Tikva, Israel

We are looking for a talented Integration Engineer to join our growing R&D Delivery group. This role offers a unique balance of both technical and customer facing responsibilities, as you will be the guide to a variety of brands, including top tier ecommerce players during their integration with Global-e.

Responsibilities:

  • Act as a technical focal point for integrating clients, and as a product specialist on ecommerce platform capabilities and requirements definition
  • Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams
  • Provide an on-going education and technical assistance to current partners and integrating clients
  • Lead customers through troubleshooting until problem resolution
  • Work closely with development team to implement new features and customer specific requirements
  • Provide ongoing support for Customer Success and Tech Support teams with live brands

Requirements

  • 2-4 years of experience in IT operations or technical pre / post sales team, with direct client interaction in a web-based environment, as a technical support / development / implementation engineer
  • Good understanding of HTML / CSS
  • Experienced in working with APIs and troubleshooting JSON payloads
  • Experience with debugging tools and analyzing logs
  • Good understanding of web-based technologies
  • Knowledge in JavaScript - advantage
  • Knowledge in PHP/.NET - advantage
  • Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
  • Fluent English (both verbal and written)
  • Previous experience in eCommerce environment - strong advantage

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