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IT: IT Monitor Expert - IL

Petah-Tikva, Israel

We are looking for a monitoring specialist that will be responsible for all of Global-e's operations teams with effective monitoring and event management solutions.

Processes and solutions must meet the demanding nature of production web applications and other distributed SAAS solutions in a complex, cloud-based virtualized environment.

The monitoring specialist will be part of the IT & DevOps department with a focus on infrastructure, application, and service monitoring.

 Responsibilities:

  • Implement efficient event management processes and automation.
  • Configure and maintain central monitoring platforms infrastructure.
  • Fix problems in monitoring platforms.
  • Manage new technology integrations into monitoring systems.
  • Participate in the development process of applications and other infrastructure monitoring design, implementation, customization and support.
  • Design console solutions to consolidate views of service events for support staff.
  • Provide filtering and event correlation mechanisms to reduce event noise.
  • Grow the technical skillset of everyone, including his/her peers through peer mentoring, coaching, training, etc.
  • Recommend the establishment or modification of current policies and standards where applicable.
  • Improve continuous integration and delivery systems.

Requirements

  • At least 3 years of experience in IT & monitoring operations(NOC experience a plus)
  • Application side and real-user monitoring experience
  • Broad understanding of cloud environments) AWS- preferred), distributed application architectures, and web-scale technologies
  • Hands-on experience with Continuous Integration tools.
  • Comfortable with scripting or programming languages
  • Experience with open source monitoring technologies like time-series DBs, metrics dashboards, real-time graphing, graph editors, ELK stack, Zabbix
  • Good understanding of network performance monitoring, application performance management, high-resolution systems monitoring, and IT operations analytics
  • Good understanding of event correlation and analysis techniques and solutions
  • Exposure to several of the following products: Sumo Logic, Splunk, AppDynamics, New Relic, DataDog, Sensu.
  • Excellent Hebrew and English – written and verbal communication skills

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