Open Positions

Business Operations Specialist

Operations
United Kingdom, London

About Global-e

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We help hundreds of brands and retailers sell internationally with ease by managing localization, payments, duties, logistics, and compliance end-to-end.

Our growth depends on a scalable, well-integrated GTM tech stack — and this role sits at the center of it.

The Role

We are looking for a Business Operations & Applications Specialist to support and execute on the day-to-day ownership of our GTM application stack, with HubSpot as the core system.

This is a hands-on role focused on application configuration, integrations, tool adoption, and system optimization. You’ll work closely with Revenue Operations, IT, Data, Sales, Partnerships, and CSM teams to ensure our tools support real GTM workflows, clean data, and scalable growth.

Requirements

What You’ll Do

GTM Applications & Tool Ownership

Configure, maintain, and support GTM applications across Sales, Partnerships, and CSM teams
Manage day-to-day operations of tools such as:
HubSpot (core CRM, workflows, pipelines, automations)
LinkedIn Sales Navigator, Cognism, Similarweb
Crossbeam, UserGems, conversational AI tools
Partnership tools (e.g., Euler, Etail)
Support licence management, renewals, access control, and vendor coordination
Drive user adoption through training, onboarding, and documentation

HubSpot, Integrations & APIs

Support HubSpot as the system of record, ensuring data accuracy and pipeline hygiene
Configure workflows, custom properties, objects, and automations
Assist in building and maintaining integrations with third-party tools (native or API-based)
Partner with IT and Data teams on technical requirements, API logic, and sync validation

New Tools & 2026 Roadmap Support

Support evaluation, setup, and rollout of new GTM tools planned for 2026, including:
Sales dialers (e.g., Naboo or equivalent)
Data enrichment and contact APIs
Mass email tools for CSMs
Help document requirements, test integrations, and support go-live

Sales Flow & Pipeline Support

Understand end-to-end sales and partnership flows, from lead creation to close and handoff
Ensure systems support pipeline stages, routing logic, and forecasting needs
Monitor data quality issues and proactively flag gaps or inefficiencies

Reporting, Optimisation & Cross-Functional Work

Support GTM dashboards, BI reporting, and performance tracking
Assist in system-level analysis to identify friction, bottlenecks, and improvement opportunities
Participate in cross-functional GTM and systems initiatives

Requirements

3+ years of experience in Business Operations, Sales Operations, Revenue Operations, or GTM Systems
Hands-on experience with HubSpot (required)
Familiarity with GTM tools and data platforms (Sales Nav, enrichment tools, partnership tools, etc.)
Working understanding of sales pipelines, forecasting, and GTM workflows
Experience working with integrations and APIs (hands-on or in partnership with IT)
Strong analytical skills (Excel / Google Sheets; SQL a plus)
Detail-oriented, execution-focused, and comfortable in a fast-paced environment

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.