Global-e (Nasdaq: GLBE) is the world’s leading platform enabling and accelerating global, direct-to-consumer cross-border e-commerce growth — making selling internationally as simple as selling domestically. Through our comprehensive end-to-end solution that combines best-in-class localization capabilities, big-data business intelligence, and streamlined international logistics, we help the world’s most iconic brands increase international sales and achieve significant online growth.
Our people play a key role in our success, and we’re always looking for driven, talented, and ambitious individuals to join our growing global team
About the Role
We’re looking for a sharp, analytical, and creative GTM Commercial Enablement Lead to join our Revenue Operations team.
This is a hands-on, high-impact role where you’ll collaborate across Sales, Customer Success, Partnerships, Marketing, and Product Marketing to strengthen our go-to-market execution, competitive positioning, and enablement programs.
You’ll equip our global teams with the insights, tools, and materials they need to drive growth, improve win rates, and reduce churn – combining strategic thinking with excellent storytelling and execution skills.
Key Responsibilities :
1. Enablement Content Creation
- Build and maintain high-quality enablement materials that drive measurable impact on pipeline conversion and customer retention – including battlecards, pitch decks, playbooks, objection-handling scripts, onboarding guides, and competitive comparisons.
- Develop concise, customer-facing materials that clearly articulate Global-e’s value proposition vs. competitors across core verticals.
- Create and manage a central enablement library aligned with our commercial strategy and GTM priorities.
2. Onboarding & Continuous Learning
- Design and manage structured onboarding programs for new GTM hires across Sales, Customer Success, and Partnerships – ensuring consistent ramp-up, product fluency, and alignment with Global-e’s commercial strategy.
- Continuously evolve onboarding content and delivery based on feedback, performance insights, and new product or process developments.
3. Sales & Customer Success Training Programs
- Build and deliver an annual enablement and training plan across Sales, Customer Success, and Partnerships.
- Design and facilitate live and virtual workshops, onboarding sessions, and role-plays focused on value-based selling, objection handling, and competitive defense.
- Develop and maintain a library of best-practice examples and call snippets mapped to real-world GTM scenarios.
4. RFP Excellence & Process Optimization
- Own the RFP process end-to-end – from stakeholder alignment to delivery — ensuring strategic, accurate, and timely responses.
- Drive automation and workflow improvements to increase efficiency and win rates.
- Partner cross-functional to maintain a consistent, data-driven repository of RFP responses and success metrics.
5. Competitive Intelligence & Market Insights
- Conduct ongoing research on competitors, new entrants, and emerging verticals, transforming findings into actionable GTM insights and competitive collateral.
- Partner with Product Marketing and Sales to translate market intelligence into positioning frameworks, pricing strategies, and product messaging.
- Support vertical analyses to identify whitespace opportunities and build targeted enablement collateral.
