Open Positions

Solutions Engineer – Shopify CrossBorder

Solutions
United States, New York, NY

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide.

We’re looking for a skilled and enthusiastic Solutions Engineer to play a key role in supporting our Shopify CrossBorder strategy alongside our Project and Product teams, conducting technical discussions with online retailers and brands wishing to expand their cross-border business with Global-e.

The job will include leading the technology and integration tracks with client partners, as well as taking client’s feedback, input and requests back to the Product and Engineering teams.

Responsibilities:

Support the Sales and Product teams in introducing Global-e’s cross-border solution to clients and partners
Lead integrations with logistics and various ecosystem partners to provide out-of-the-box integration at scale for future brands
Act as a technical focal point for integrating clients, have the technological savviness required to demonstrate and prototype integrations in merchant environments
Become a Product expert up to date with product capabilities and future roadmap, by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects – act as the Product’s and Engineering teams liaison

Requirements

Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
BA/BS/Master’s degree in Computer Science or another technical field
2 years experience in solution design / integration with direct client interaction, in SaaS-based environment – technical sales or solutions engineer role preferred
Firm understanding of systems integration concepts and API implementation (RESTful services)
Established problem-solving skills and troubleshooting abilities
Willingness to learn and work with varying technological environments (including emerging technologies), methodologies, and solutions in the Cloud/IT Technology space
Ability to multitask and work well under deadlines in a fast paced environment
Previous experience in eCommerce and Logistics/Operations environment is a strong advantage

Salary range: $110,000/yr – $140,000/yr

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.

Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.