Open Positions

Solutions Engineer (Partnership)

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth.

Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Adidas, SKIMS, Jabra, Disney, Bulgari, Vivobarefoot, CELINE and more.

We’re looking for a skilled and enthusiastic Solutions Engineer to play a key role in supporting our ecosystem and partners development, leading technical discussions with system integrators, agencies, and e-commerce experts.

As a Solutions Engineer (Partnership) at Global-e, you’ll play a pivotal role in driving success for our external clients and partners. Your focus will be on technical aspects, ensuring that our partners thrive on their journey with us.


Enable Cross-Functional Collaboration

· Develop and maintain strong relationships with Partnerships, Agency Leads, and Product teams

· Leverage your deep technical expertise to build trust by understanding their offering, technology, and customer needs

· Build engagement plan including product & services fit analysis, enablement, integration strategy

· Develop partner content and material as technical presentations, trainings, consultations, integration guides, and best practices

Be the Technical Expert

· Become an expert on Global-e’s capabilities and partner offerings.

· Act as the Product and R&D teams’ mediator by thoroughly documenting feedback, input and requests that are raised during partners meetings

· Define and support integration plans to deploy Global-e capabilities with partners in conjunction with Partnership Managers

Drive Success

· Prioritize client success and work proactively to help partners achieve their business objectives.

· Provide technical guidance and support throughout the partnership lifecycle.

· Provide partners with “best practices” to optimize and ensure the effectiveness of the Global-e’s integrated platform.

· Travel to sales/partners meetings and technological workshops, attend professional conferences etc. as required.

· Ability to be flexible and work global hours as required.


To excel in this role, you should have the following qualifications:

Technical Proficiency

o BA/BS/Master’s degree in Computer Science or another technical field.

o Strong Experience with web technologies, e-commerce platforms, system integration concepts, RESTful services and related tools

o At least 5 years’ hands-on experience in either infrastructure for SaaS /distributed systems or architecting and developing software

o Partnership support experience in a Solutions Engineer capacity is preferred

Relationship & Collaboration

o Excellent communication skills to foster strong relationships with partners; Ability to translate technical concepts into clear, actionable guidance

o Exceptional interpersonal skills with the ability to deliver a technical pitch and communicate with technical personas

o Proven ability to work collaboratively across cross-functional teams

o Willingness to share knowledge and learn from others

Problem-Solving Skills

o Analytical mindset with the ability to identify and solve complex technical challenges

o Must be able to multi-task and work well under deadlines in a changing environment

Passion for Impact

o Enthusiasm for making a difference and driving positive outcomes

o Desire to contribute to the growth and success of the team and overall, the company