SDR Team Lead

Global-e is looking for a highly motivated BDE/SDR Team Lead to join our US Business Development Team. Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth.

Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Skims, Alo Yoga, Reformation, Adidas, Hugo Boss, Forever 21, Versace, Manchester United and 1000’s more.

As we continue to expand the Sales team in New York office, the BDE Team Lead will be responsible for leading a team of BDEs/SDRs to drive business growth and expansion. This role requires a strategic mindset, strong leadership skills, and the ability to motivate and mentor team members to achieve targets and exceed expectations. You will play a crucial role in developing and implementing sales strategies & identifying new business opportunities.

Responsibilities:

• Lead a team of BDEs/SDRs to achieve sales targets/objectives & provide guidance, support, and motivation to ensure the team performs at its best.
• Conduct regular 121’s, evaluate performance, set goals, and provide constructive feedback to team members.
• Foster a collaborative and positive team environment to maximize productivity and morale.
• Collaborate with the management team to develop and implement innovative and effective sales strategies to reach and engage potential clients and expand the customer base.
• Act as a key liaison between the BDE team and senior leadership, regularly reporting on performance, insights, and innovation initiatives.
• Analyze market trends, competitor activities, and customer feedback to identify new relevant value-driven outreach.
• Provide ongoing training and development opportunities to enhance the skills and knowledge of the BDE team.
• Conduct regular BDE team meetings and wider-team meetings & training sessions to share best practices, industry insights, and product knowledge.
• Identify individual training needs and support career development plans for team members.
• Work closely with Partnerships and marketing to enhance the sales support network & have a successful event approach.

AI & Innovation Focus:

• Support the rollout and adoption of a cutting-edge AI Sales Agent within the BDE team, ensuring effective integration into daily workflows.
• Partner with leadership to implement and refine AI-driven automated messaging strategies to improve engagement and conversion rates.
• Guide BDEs in executing highly tailored, multichannel outreach strategies for Enterprise accounts, combining AI insights with personalization.