Hosts Matthew Merrilees
CEO, North America at Global-e

August, 2026

Your International P&L Could Be Upside Down for Six Months Before You Notice

For many brands, global expansion is already part of their e-commerce strategy. The real challenge is doing it profitably  

In this episode of The Watson Weekly, Rick Watson sits down with Matthew Merrilees, CEO, North America at Global-e. They discuss the factors that can impact a brand’s margins when selling worldwide and the operational considerations behind profitable global e-commerce growth. 

KEY TAKEAWAYS DISCUSSED: 

Understanding the global e-commerce P&L 
The key cost components that shape the profitability of an international transaction: payment acquiring, duties and taxes, shipping, etc. 

Shifting duties, taxes and regulations 
Why brands may need to rethink their strategies to protect margins as regulatory and trade developments reshape the cost of selling internationally. 

Mitigating duty burden 
The ways brands can reduce costs by leveraging available methods to recover eligible duties and taxes on re-exported and returned goods.  

Accurate tax and duty calculation  
Why Harmonized System (HS) classification is essential for calculating duties and taxes, accurately determining landed costs, and avoiding unexpected charges.  

International shipping 
How the right carrier mix and shipping options can help brands balance cost, service and customer expectations for streamlined global operations.  

Matthew Merrilees 

CEO, North America, Global-e

Rick Watson 

CEO and Founder RMW, Commerce Consulting