Delivery Solution Engineer

Global-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets. 

Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC. 

Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work. 

Responsibilities 

• Lead technical discovery and integration discussions with new and existing clients. 
• Explain solution capabilities and recommend best practice integration approaches. 
• Demonstrate demos and training sessions. 
• Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery. 
• Work with Development teams to address client-specific requirements and resolve issues. 
• Provide ongoing technical guidance to internal and externals stakeholders. 
• Act as a product expert and share client feedback with Product/R&D.