The Result
Within one year of partnering with Global-e, Loquet London has seen a remarkable rise in their cross-border online sales: a 110% increase in conversion rates across all international markets, an increase of 138% in international online orders across all markets, and an 82% increase in international revenues. This substantial growth has been seen in all key markets, and notably in the US, the brand’s largest international market, which has seen its number of international orders more than double.
The seamless, localised shopping experience and support of a wide range of local and alternative payment methods enables customers to pay with the same payment methods that they would use for local transactions, which also increases conversion rates. In the Netherlands, for example, where the number of orders grew by 167%, 65% of shoppers choose to pay using Klarna and iDeal, which are more popular than credit cards and PayPal combined:
In the USA, which is responsible for 50% of the brand’s international sales, a staggering 25% of mobile transactions have been carried out using Apple Pay since the beginning of 2019.
Furthermore, since partnering with Global-e, Loquet London has been able to further optimise their proposition by offering free express shipping on all orders and reduced-priced returns, which has dramatically increased their international conversion rates.
By localising the online shopping experience, the brand has seen a drastic increase in number of orders and revenues in key markets worldwide:
